Lvl 1, 38-40 Byron St, Footscray, Vic 3011 | | 03 9356 4646 / 0400 987 056/ 0409 759 683

Qualification Description

This qualification enables students to gain the necessary skills to work in the Aged Care as well as the Disability sector. It trains individuals to provide compassionate care and support to the elderly and people with disabilities.



What has changed!

This Qualification supersedes or replaces the following:

CHC33015 Certificate III in Individual support

Packaging Rules

To be awarded a CHC33021 Certificate III in Individual Support (Ageing & Disability), you must complete a total of 15 units. (9 core units and 6 elective units)

Work Placement Requirements

To achieve this qualification, you must, besides completing the theory part of the qualification, complete 120 hours of supervised practical placement. The placement may be in an eligible aged care facility or in a combination of aged care as well as disability Organization.

Our RTO Placement Coordinator organizes all students’ placements; however, students are welcome to organize their own placement should they choose to.

Requirements prior to work placement for Guidestar Training & Professional Services

  • Completed theory work for units of competency
  • Police Clearance (no more than a year old)
  • A current First Aid certificate (HLTAID011 Provide First Aid)
  • Proof of Manual Handling Training (Done at Guidestar Training & Professional Services)
  • For (Disability) and (Home and Community Specializations, a valid working with children check)

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Job Opportunities

Holders of this qualification can be employed in roles such as:

Senior Personal Care Assistant, Care assistant, Accommodation Support Worker, Residential Support Worker, Community Access Coordinator, Community care worker, Community House Worker, Residential Care Worker, Food Services Deliverer, Transport Support Worker, In Home Respite Worker, Disability Service Officer, Care Worker, Client Assistant, School Support Officer (Disability),Family Support Worker, Care Service Employee, Planned activity assistant, Residential aide, Field Officer (Community Services), Nurse’s Aide, Home care assistant 


• Satisfactorily complete Guidestar Pre-Training Review Process which includes language, literacy and numeracy test (LLN)
• Demonstrate ACSF level 2 during the LLN process.
• Be over 18 at the time of course commencement


Core Units

CHCCCS031 Provide individualized support

CHCCCS038 Facilitate the empowerment of people receiving support

CHCCCS040 Support independence and wellbeing

CHCCCS041 Recognize healthy body systems

CHCCOM005 Communicate and work in health or community services

CHCDIV001 Work with diverse people

CHCLEG001 Work legally and ethically

HLTINF006 Apply basic principles & practices of infection prevention & control

HLTWHS002 Follow safe work practices for direct client care

Elective Units

  • CHCAGE011 Provide support to people living with dementia

    CHCAGE013 Work effectively in aged care

    CHCPAL003 Deliver care services using a palliative approach

    CHCDIS011 Contribute to ongoing skills development using a strengths-based approach

    CHCDIS012 Support community participation and social inclusion

    CHCDIS020 Work effectively in disability support

Course Duration & Study Options

This course is designed to be completed over a period of 52 weeks.
We have day, Evening and Weekend classes.


Recognition of Prior Learning (RPL) is available to all students applying for this qualification. Recognition of prior learning is the recognition of your current skills and knowledge acquired through prior learning from other training, work or life experience.

RPL assessment helps you get qualification you deserve without having to duplicate learning. HSA course Melbourne. Ask our friendly staff about our RPL process.


CHC33021 Certificate III in Individual Support (Ageing & Disability)


The SKILLS FIRST is making vocational education and training more accessible to eligible people in Victoria. The details in relation to fees can be found in our Tuition Fees Statement which can be found by visiting the Tuition Fees Statement link under “Students” in the main menu of this website. Funding for CHC33021 Certificate III in Individual Support (Ageing & Disability) is available to people who meet the eligibility criteria.

For more information about your eligibility or the specifics of each course, times, and locations, please contact us today.


Ph: (03) 93564646